Cancellation Policy

The Clear Skin Clinic Cancellation Policy

 

The Clear Skin Clinic has this Booking & Cancellation Policy simply to help protect our business against the costs incurred by no-shows and last-minute cancellations, but also to help maximise the number of time slots available to all our clients.

We understand that sometimes you may need to change your booking. We kindly request 24-hours’ notice so that we can offer that time slot to another client. By providing that notice, your payment will be held for your next booking, or refunded. If you don’t provide us with 24-hours’ notice or you fail to turn up for your appointment, your payment will be forfeited.
You may, however, send a friend or family member in your place.
We cannot accept messages left on Sundays or public holidays as enough notice, as we will not have enough time to try to rebook the time allocated to you.

 

 

A $50 deposit or credit card details are therefore required to secure all bookings.
This is refundable at the time of your appointment.